Pink Energy closes, leaves customers with faulty solar panels

FILE PHOTO: Solar panels sit on the roof of SunPower Corporation in Richmond, California, U.S., March 18, 2010. REUTERS/Kim White/File Photo

MOORESVILLE — A nationally known solar power company abruptly closed its doors last week. Now, hundreds of customers have questions about what to do with their malfunctioning and underperforming solar panels. 

Many customers told WBTV that their solar panels aren’t producing the energy or the savings they were originally promised. More than 80 complaints were filed against the company, formerly known as Power Home Solar, with the N.C. Attorney General’s office. 

However, customers still must make monthly payments on loans that were used to buy the systems. In some cases, the loans are upwards of $60,000.