Millions lose access to internet subsidy, FCC to fill gaps

The Affordable Connectivity Program ran out of funding earlier this year

FCC Chairwoman Jessica Rosenworcel says the agency voted to “modernize” the E-Rate program to fill some of the gaps left by the Affordable Connectivity Program. (Marcio Jose Sanchez / AP Photo)

LOS ANGELES — The Biden administration is moving to blunt the loss of an expired broadband subsidy program that helped more than 23 million families afford internet access by using money from an existing program that allows libraries and schools to provide Wi-Fi hotspots to students and patrons.

Jessica Rosenworcel, chairwoman of the Federal Communications Commission, told The Associated Press last week that the agency had voted in July to “modernize” a federal program known as E-Rate to fill at least some of the gaps left by the Affordable Connectivity Program, which gave families with limited income a monthly subsidy to pay for high-speed internet.

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“A lot of those households are at risk of disconnection,” Rosenworcel said after a visit to a Los Angeles elementary school. “We should be clear that it’s not always an on-off switch. It’s about sustainability.”

The Affordable Connectivity Program, part of a broader effort pushed by the administration to bring affordable internet to every home and business in the country, was not renewed by Congress and ran out of funding earlier this year.

Mothers of students at Union Avenue Elementary School, which has a 93% Latino student population, told Rosenworcel that their need for the internet has never been greater. They said the cost of rent and food makes it hard to prioritize maintaining a continuous connection.

After listening to the mothers describe using Wi-Fi in a McDonald’s parking lot to take part in remote doctor’s appointments, pay bills and provide their kids with an internet connection for their online homework, an emotional Rosenworcel called their stories “chilling.”

“That family and that child are going to have a harder time thriving in the modern world without that connection at home,” she said.

The E-Rate program, established in the 1990s, has provided more than $7 billion in discounts for eligible schools and libraries since 2022 to afford broadband products and services. According to AP data analysis, it offered benefits to more than 12,500 libraries, nearly half in rural areas, and 106,000 schools.

For the most recent round of funding, the E-Rate program was expanded to include Wi-Fi on school buses. Rosenworcel said the list of eligible products will grow to Wi-Fi hotspots starting next year.

The Affordable Connectivity Program was helping one in six families in the U.S. afford internet access. Rosenworcel said the decision to include Wi-Fi hotspots in E-Rate was partly due to the failure to extend the subsidies.

“Every child needs internet access at home to thrive,” Rosenworcel said.

Alex Houff, who manages digital equity programs for the Baltimore County Public Library in Maryland, said the library began a Wi-Fi hotspot lending program with around 50 devices right before the COVID-19 lockdown began in 2020. She said the program has grown to include 1,000 devices, which still needs to meet demand. More than 160 people are waiting to use a hotspot, Houff said.

“Most of the time, we heard from branches that their communities were borrowing these hotspots because it was their only source of connectivity,” Houff said.

Houff said affordability is the most significant barrier to connection. She said the library system would apply for E-Rate funding to double the hotspots it offers patrons.

The expansion of the program has pleased some. The two Republicans on the commission argued that E-Rate was meant to bolster and support internet access within the classroom, not at home or other places where students “might want to learn.”

“The last I checked, schools, which have classrooms and libraries, are physical locations with addresses; not philosophical, conceptual ideas of instruction or education,” Republican commissioner Nathan Simington said in a statement after the vote.

Rosenworcel, who took over as chair of the FCC after President Joe Biden defeated Donald Trump in the 2020 election, said the Republican members’ characterization of where the program should be applied was too restrictive.

After the FCC voted to expand Wi-Fi hotspots to school buses, Republican senators endorsed a lawsuit challenging the agency’s decision. Sen. Ted Cruz of Texas, who led the group of senators, said in a news release that the commission’s new rule was an overreach that would “harm children by enabling their unsupervised access to the internet.”

Disagreements between political parties aren’t the only threat to E-Rate. The Fifth Circuit Court of Appeals — the same one where Cruz filed an amicus brief about Wi-Fi on school buses — ruled at the end of July that the funding mechanism that supports E-Rate and other FCC-administered internet access programs, known as the Universal Service Fund, is unlawful.